Email Automation
Reminders that run themselves
Configure your rules, set the tone, and let Solido handle the follow-ups. You stay in control of every email.
AUTOMATED REMINDERS
Set your reminder schedule, then let it run
You create the rules, and Solido sends the emails. A gentle nudge a few days before an invoice is due, or a series of follow-ups after it becomes overdue. You decide what makes sense for your business.
What you can configure:
- Days before or after due date. Emails can be sent any number of days before or after an invoice is due
- Time of day. Choose when reminders go out
- Days of the week. Choose which days reminders will send
- Turn rules on or off. Adjust as your process changes
AI-GENERATED EMAILS
Professional emails without the effort
Solido generates reminder emails based on the rules you configure. Instead of editing templates, you set parameters like tone and structure, and Solido composes appropriate emails with the relevant invoice details attached.
How it works:
- Set the tone. Choose how formal or friendly each reminder stage is
- Define the structure. Specify what information to include
- Invoice details included automatically, including amount, due date, and invoice number
- Different settings per stage. First reminder gentle, later ones more direct
- Consistent but not robotic. Emails vary naturally while following your rules
MANUAL EMAIL CREATION
Send personal follow-ups when you need to
Automation handles routine follow-ups, but sometimes you want to write something specific. Solido makes it easy to compose a direct message to a particular client about a specific invoice.
What you can do:
- Choose the contact and invoice. Solido shows their outstanding invoices
- Format your message. The text editor makes formatting easy
- Write or generate. Write your own or let Solido draft it for you
- Set timing. Send immediately or schedule for later
- Attach the invoice. Automatically included with your message
EMAIL SETTINGS
Fine-tune every detail
Control the language, timezone, send schedule, and template settings for all your automated communications. Every aspect of your email workflow is configurable.
What you can customise:
- Language preferences. Set the language for your emails
- Send days. Choose which days emails go out (Mon to Fri)
- Timezone. Ensure emails arrive at the right local time
- Template variables. Dynamic content like invoice number, amount, and due date
Full control over every email
Every automated email can be reviewed, cancelled, or resent. Nothing goes out without your knowledge.
Review Before Sending
Preview every automated email before it goes out. Nothing sends without your approval.
Cancel & Restart
Stop a pending email and requeue it whenever you're ready to send again.
Track Status
See whether each email is pending, sent, or cancelled, all in one view.
Full History
Every email sent to every contact is logged and searchable.
Explore more features
Collections
Collections Intelligence
Real-time dashboard, invoice tracking, and Xero integration. Everything you need to stay on top of your receivables.
Learn moreEmail & Contacts
Email & Contacts
Send from your own mailbox and manage exactly who receives reminders.
Learn moreTeam
Team & Workspace
Multiple workspaces, team invitations, and a guided setup that takes minutes.
Learn moreSecurity
Security & Billing
Enterprise-grade authentication, flexible plans, and full account control.
Learn moreReady to automate your collections?
Setup takes about 10 minutes. Your first reminders can go out today.