Solido

Email Automation

Reminders that run themselves

Configure your rules, set the tone, and let Solido handle the follow-ups. You stay in control of every email.

AUTOMATED REMINDERS

Set your reminder schedule, then let it run

You create the rules, and Solido sends the emails. A gentle nudge a few days before an invoice is due, or a series of follow-ups after it becomes overdue. You decide what makes sense for your business.

What you can configure:

  • Days before or after due date. Emails can be sent any number of days before or after an invoice is due
  • Time of day. Choose when reminders go out
  • Days of the week. Choose which days reminders will send
  • Turn rules on or off. Adjust as your process changes
Setting up reminder rules

AI-GENERATED EMAILS

Professional emails without the effort

Solido generates reminder emails based on the rules you configure. Instead of editing templates, you set parameters like tone and structure, and Solido composes appropriate emails with the relevant invoice details attached.

How it works:

  • Set the tone. Choose how formal or friendly each reminder stage is
  • Define the structure. Specify what information to include
  • Invoice details included automatically, including amount, due date, and invoice number
  • Different settings per stage. First reminder gentle, later ones more direct
  • Consistent but not robotic. Emails vary naturally while following your rules
Configuring AI email rules

MANUAL EMAIL CREATION

Send personal follow-ups when you need to

Automation handles routine follow-ups, but sometimes you want to write something specific. Solido makes it easy to compose a direct message to a particular client about a specific invoice.

What you can do:

  • Choose the contact and invoice. Solido shows their outstanding invoices
  • Format your message. The text editor makes formatting easy
  • Write or generate. Write your own or let Solido draft it for you
  • Set timing. Send immediately or schedule for later
  • Attach the invoice. Automatically included with your message
Manual email creation

EMAIL SETTINGS

Fine-tune every detail

Control the language, timezone, send schedule, and template settings for all your automated communications. Every aspect of your email workflow is configurable.

What you can customise:

  • Language preferences. Set the language for your emails
  • Send days. Choose which days emails go out (Mon to Fri)
  • Timezone. Ensure emails arrive at the right local time
  • Template variables. Dynamic content like invoice number, amount, and due date

Full control over every email

Every automated email can be reviewed, cancelled, or resent. Nothing goes out without your knowledge.

Review Before Sending

Preview every automated email before it goes out. Nothing sends without your approval.

Cancel & Restart

Stop a pending email and requeue it whenever you're ready to send again.

Track Status

See whether each email is pending, sent, or cancelled, all in one view.

Full History

Every email sent to every contact is logged and searchable.

Ready to automate your collections?

Setup takes about 10 minutes. Your first reminders can go out today.